Successful Hero apps should kick start a virtuous circle of Soldier app deployments
Some organizations are trying to find one or two Hero apps that everyone can use and which gain recognition across the business, but Ovum’s view is that this is a fairly limited approach: the real transformational power of mobility will be enabled when businesses deploy a whole range of apps across different parts of the business that improve individual processes. These more numerous Soldier apps might not individually get the recognition that a Hero app would, but overall they are the key to improving productivity across the whole organization.
Hero apps are a good starting point in terms of company culture, encouraging people to think about which processes could be mobilized, but they are only the start of the process. The successful deployment of one or two apps can start a virtuous circle in which more line-of-business teams come up with ideas about which processes they want to see mobilized, and the more apps deployed, the more individual end users become engaged and view the IT department as an enabler of change. This speeds up the cycle of app development, getting to the point where individuals or teams can approach IT with a specific process that they want mobilizing and reasonably expect it to be enabled quickly – ideally resulting in an army of Soldier apps that are individually useful but also regimented and based on a common framework, meaning that they can work together.
Of course, there are various challenges to overcome and choices to make from a technical point of view in order to make this virtuous circle of innovation and productivity take off, and a successful mobility strategy is also just as much about corporate culture change as it is the technology. Nevertheless, if Hero and Soldier apps are planned, deployed, and managed properly, together they can truly transform an organization’s way of operating.
TO DOWNLOAD THE FULL WHITEPAPER PLEASE FILL IN THE FORM AT THE TOP OF THE PAGE