NSW Forestry Corporation project co-ordinator, Russell Riepsamen talks to us about how the Blink Mobility Platform has helped his in-field workforce improve efficiency, have access to better data and improve workflows to his customers all while working in a low connectivity / no connectivity environment.
New real-time event-driven and data-driven solutions are possible because of the convergence of IoT and proximity sensors , Intelligent Edge Services, Mobility and Cloud Services.
Whilst many organisations are only just getting started on transforming their business and operational processes using mobility, a new generation of event-driven and data-driven solutions is being made possible through the recent availability of very capable, low cost IoT technologies. These can be used together with emergent cloud-based software platforms that allow them to be harnessed into real-life bespoke solutions without having to rely on specific products from specialist software or solution vendors.
Katerina Solomona talks to BlinkMobile about how the Blink Mobility Platform has helped Auckland City Council's inspectors managing building control, building inspections and development applications which is returning rate payers and developers a faster service.
New real-time event-driven and data-driven solutions are possible because of the convergence of IoT and Proximity devices, Intelligent Edge Services, Mobility and Cloud Services.
Whilst many organisations are only just getting started on transforming their business and operational processes using mobility, a new generation of event-driven and data-driven Health Solutions is being made possible through the recent availability of very capable, low cost IoT technologies. These can be used together with emergent cloud-based software platforms that allow them to be harnessed into real-life bespoke solutions without having to rely on specific products from specialist software or solution vendors.
In line with most developed nations, the number of Australians over 65 has tripled in the last 50 years and is set to continue its growth as the dominant population segment, placing increased pressure on health systems for years to come.
So maximising operating efficiency, automating manual processes to save time, improve accuracy in reporting and providing instant access to information - should be on every Healthcare provider’s radar, to utilise limited and vital funds to their greatest potential.
Accordingly there’s little doubt that mobile and other emerging technologies are set to play a dominant role in meeting such demands. So while it’s OK to start small, its most important to begin the journey both technically and culturally.
The NEWi Awards celebrates the best digital innovation in online marketing, cloud computing, mobile application, and online content production in regional Australia. Now in its 5th year, the NEWi Awards has quickly grown to become Australia’s leading awards for regional digital innovators, offering an outstanding platform to get the recognition regional innovators deserve, and the rewards of promoting to a wider Australian audience.
The Federal Government’s introduction of Consumer Directed Care (CDC) brings with it many new challenges for Managed Care providers.
What will it take to meet the new government CDC reporting standards? With funding packages still capped and new approval rounds highly competitive - how do you differentiate and ensure your organisation gets the funds it needs? How do you provide a higher level of service and position yourself to attract clients able to choose amongst providers?
BlinkMobile's CTO, Alan Williams and OVUM's Richard Absalom present at Enterprise Apps world 2015 in London.
The presentation is based from the White Paper,"Heroes get the glory, but Soldiers win the war", that Ovum wrote, and that we, together with our partners and customers, provided the case studies for.
Known for its beautiful natural setting situated between ocean beaches and bush land, Gosford was once considered as an exurb of Sydney.
But with businesses thriving, the region is showing its independence and positioning itself as the capital of the greater Central Coast region.
While many talented entrepreneurs once left the region for work or study, CEO of Regional Development Australia (Central Coast), John Mouland says the Central Coast in an exciting place to be at the moment.
A small business in Gosford has been thrust onto the world stage, after receiving a prestigious technological award in London.
BlinkMobile won the ‘The Best Enterprise Mobility Solution’ award at the Cloud World Series event this month, beating multi-nationals worth hundreds of millions of dollars to the top prize.
Company director, Darren Besgrove, says any local business can make it on the global stage – if they dream big.
As a sector, education faces many communication challenges while being under constant budget pressure and arguably one of the least able to invest in new technologies. Schools, the wider school community and the overarching agencies all face increased demand for better and more timely information.
Some communication needs are based around end-user convenience and the challenges of dealing with changeable information – Is the event on or off? Has it been moved? Is it still running on time? While other information directly reflects the educators ‘duty of care’ and how they properly respond to urgent or emergency situations.
Watch Longhaus' analysis of BlinkMobile Interactive which is an Australian mobile Backend as a Service provider for mobile applications and enabled websites that provides development and deployment environments for mobiles as well as customised mobile solutions.
BlinkMobile Director and CTO Alan Williams keynotes the 2013 Central Coast Innovation Summit and shares his insight and experiences from running a high technology company on NSW's Central Coast
Australians like their sports. We like to listen to them on the radio, watch them on television and we like to see the game in person. Many of us are ardent fans who want to learn all there is to know about our teams.
Twenty-five years ago, sports supporters found much of their information in printed club newsletters and magazines. Filled with facts about upcoming events, major fixtures, player profiles, sponsorships and junior codes, such publications fed the supporters’ hunger for background information but they lacked immediacy, making them a poor source of news. To find out the team line-up for next weekend or to learn the latest about a player injury, fans had to rely on the sports section of their daily newspaper.
In the far north of the New South Wales coast, just shy of the Queensland border, lies Tweed Shire. Covering more than one thousand square kilometres it's an area of outstanding natural beauty and an appealing sub-tropical climate. It's little wonder that the outdoor life holds sway, that tourism and hospitality are two of the region's biggest employers, or that it has one of the fastest growing populations in New South Wales.
One effect of the region's constant stream of visitors and new arrivals is that information about local services and events is in high demand. Tourists want to know whether beaches are open and safe. New householders want information about development approvals, garbage collections and library hours.
Wyong's field workers innovative use of forms on standard mobile phones even integrates with TRIM document management! Over the last thirty years Wyong Shire has been transformed. Sydney's urban sprawl, a freeway and faster public transport have brought this New South Wales Central Coast Shire within daily commuting distance of Sydney.
This new mobility has changed the way residents access and interact with local services. Where once upon a time a local would have raised a rates query in person at the council chambers, today many residents prefer to use their mobile phones or computers. Email, texting, Twitter and Facebook are the preferred tools and channels for many of the young home buyers moving to the area.
Logan City Council is home to more than 280,000 people from more than 185 different cultures. It's a youthful, vibrant community where around 50 per cent of the residents are aged 30 or younger. Logan's residential areas range from older, leafy suburbs to urban housing developments, new residential estates to established acreages.
Part of the city's appeal is its location. Ideally situated between Brisbane, Ipswich and the Gold Coast, it provides easy access to some of South East Queensland's premier business and recreational destinations. There's a lively restaurant and café scene, plus the opportunity for employment in one of the region's thriving light industries.
Auburn City Council is the authority responsible for a thriving 31 square kilometre local government area right at the heart of Sydney. Located just 17 kilometres from the Sydney central business district and six kilometres from the city of Parramatta, the area is home to a number of major attractions including the world- class sporting facilities of Sydney Olympic Park, Bicentennial Park, the Auburn Botanic Gardens and the Gallipoli Mosque. The city boasts a high degree of cultural diversity with residents drawn from 124 countries.
A very mobile workforce
In 2010, when Sarju Sahu arrived as the newly- appointed Manager of Information Technology at Auburn City Council, he was struck by the mobile nature of the Council’s workforce. He found 38 per cent of staff operated in-field basis. These included tree, food and fire inspectors, rangers, parking inspectors, building surveyors and maintenance staff responsible for working on roads, footpaths, buildings and parks, and more.
Queensland Airports Limited (QAL) is a 100 per cent Australian owned regional airport specialist. Based in Queensland, the organisation owns and operates Gold Coast, Townsville, Mount Isa and Longreach airports. As part of its portfolio of aviation support businesses, it also owns the Northern Australian Aerospace Centre of Excellence in Townsville, AVIEX (an aircraft maintenance and painting operation) based in Townsville, and Aviation Ground Handling which has a significant presence at five of Queensland’s regional airports.
An abundance of forms
The efficient management and day-to-day operation of any airport involves a lot of paperwork. From flight departures and arrivals to security and baggage handling, there is information that needs to be captured and a myriad of forms that must be completed every day.
This paper examines the opportunities and challenges that mobile devices can bring to organisations, and presents a compelling argument why an architectural, ordered approach that keeps pace with user expectations, device capabilities and web/could services is the only long-term sustainable strategy for most large organisations.
Onsite Rental Group dramatically lifted productivity, improved its risk management and significantly reduced operating costs with an enterprise mobility solution on the Blink Mobility Platform.
Onsite Rental Group is a large equipment hire company with a focus on the construction and mining sectors. They employ around 500 people across 31 regional offices and more than 50% of staff are equipped with mobile devices.
AC/DC Engenharia Ltd is an engineering and construction company based in Florianopolis, Brazil. They provide services to the electrical generation, transmission and distribution industry. Those services range from project planning and technical consulting, system design and installation, to the inspection and maintenance of measurement and control systems within electrical installations.
AC/DC Engehharia employs around 40 field technicians and provides services to many organisations across Brazil’s 26 states and territories.
View the news reports as Brisbane City Council launch their first mobile application for ratepayers, utilising the Blink Mobility Platform.
Before the enterprise mobility sector became fragmented, Gartner included most vendors under the MEAP label (or Mobile Enterprise Application Platforms). BlinkMobile explains the fundamentals of MEAPs.
BlinkMobile Director and CTO - Alan Williams, discusses the company’s strategy to locate outside of the IT hub of Sydney and how that’s assisted hiring and retention of staff as well as a better work/life balance.
There are many challenges an organisation needs to face to properly develop, deploy and manage multiple enterprise apps. Learn why an enterprise mobility strategy is different to accumulating stand-alone apps and where an enterprise mobility platform adds most value.
Porter Davis Homes is one of Australia's largest and most respected home builders. The privately-owned company operates throughout the metropolitan and outer Melbourne region, building contemporary homes that cater for all budgets. Nine times during its 13 year history, Porter Davis Homes has been named Victoria's most professional builder. Despite its local focus, it has also been awarded the title “Australia's most professional builder” on four occasions and in 2011, was named one of BRW's Top 50 Places to Work.
In the largely manual world of construction, one of the traits that sets Porter Davis Homes apart is its willingness to embrace sophisticated information technologies for business benefit. The company is one of only two home builders in Australia to operate the SAP ERP solution. It is also the first to mobilise its field staff by investing in the enterprise mobility platform provided by Blink Mobile that can run on the iPhone and other mobile devices.
Georgiou is a national building construction, engineering and property development company. It’s a business that specialises in structural concrete and earthworks, building roads and bridges, water infrastructure, marine and port infrastructure, camp and village accommodation, and land development.
Headquartered in Perth, Georgiou has offices in Brisbane, Mackay and Melbourne. However, its staff can be found at resource and construction sites right across the nation. For IT Manager, Andy Rhodes, this has led to mobile information capture becoming an important component of the Company’s IT strategy.
Rhodes explains, “We have approximately 550 computer or smart device users and a few hundred blue collar workers. At any point in time, around 70 per cent of staff with a computer are not based in an office in the traditional sense - they are out in the field somewhere.”
Brisbane Catholic Education (BCE) operates within the Archdiocese of Brisbane. It provides high quality teaching and learning for almost 71,000 students from preparatory school to year 12 through a community of 137 schools and colleges. While each of the schools is locally managed, the BCE office offers umbrella support in the form of management, administrative, learning and teaching and employee services. It also provides a broad range of resources, including information technology systems, which the schools are invited to adopt.
In the last decade or so, technology has dramatically changed the way schools communicate with parents and the community. There’s an immediacy that simply didn’t exist years ago. In many BCE schools for example, SMS messages are sent on a daily basis to the parents of any absent students. It’s a welcome service that reassures parents of the whereabouts of their children and helps to ensure student attendance is tightly monitored.
The New South Wales Food Authority (NSWFA) is the state government agency responsible for ensuring food sold in the state is safe and correctly labelled and that consumers are able to make informed choices about the food they eat.
The Authority provides a single point of contact on food safety and regulation for industry, local government and consumers..
As a through-chain food regulatory agency it comprehensively regulates and monitors food safety – from primary production through to point-of-sale.
Every year the Authority deals with over 14,000 licensed food businesses. It handles in excess of 12,000 audits and inspections, assessing businesses for compliance against 78 different license requirements. Its staff respond to more than 2,000 complaints annually.
Employee-facing, mobile enterprise apps are a hot topic of conversation, and more than that, numerous organizations are now embracing them. Of respondents to Ovum’s multi-market employee mobility survey 2014, 51.3% said that their employer already provides access to mobile productivity apps through an enterprise app store or portal.
Whether providing for corporate or personally owned devices, it is apparent that businesses are starting to look at mobile apps as a way to improve working practices.
However, as examined in Ovum recent report Harnessing the Real Transformational Power of Mobile Enterprise Apps, not all apps are created equal: some are “Heroes,” performing a task that benefits employees across the organization and gaining huge popularity as a result, while others are “Soldier” apps with a more specific focus. We believe that while there is always a place for Hero apps, it is the more numerous Soldier apps that will eventually provide widespread value and transform business processes for everyone.
With smartphone adoption at an all time high the modern day visitor demands relevant personalised information on demand. A typical visitor experience starts before they arrive in the terminal with pre arrival bookings and parking services and extends right through their visit from check-in to departure.
Apps developed on the Blink Mobility Platform can interface with Bluetooth Low Energy (BLE) location aware Beacons to monitor the number of guests arriving and departing, provide accurate dwell time statistics for effective queue and crowd management and provide guests with time and location context offers.
Location aware mobility is paramount to achieving a seamless guest experience. The latest BLE technologies provide the capability to interact with Airport guests like never before.
The Blink Mobility Platform is an easy to use yet comprehensive development and management environment from which Councils are driving ALL of their mobile services and mobile enablement of existing systems – be that better customer service from external facing systems or internal efficiencies for staff from core business systems.