Industrial equipment rental and service is not a sector regarded as being at the bleeding edge of technology, yet Onsite was determined to create an operations environment that supported innovation and growth and provided a clear competitive advantage. In 2012 Onsite Rentals embarked upon a program to mobilise its business operations and workflows, specifically:
- The replacement of paper-based worksheets with real-time retrieve and dispatch data.
- The solution had to be accessible across multiple business units and functions, and on a multi-use device.
- The solution needed to be quick to market with a minimal impact on the internal IT team (due to its relatively small size of <10 people).
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