“Mobile devices such as tablets, iPads and smartphones provide organisations with the opportunity to automate manual processes that extend beyond the traditional office-based processes and/or office environment. This extends the users of technology and mobile applications to staff, contractors or even customers to whom IT systems did not previously reach or apply.
“By taking this more holistic view of mobile applications, the mobile application platform from BlinkMobile enables Council to create new mobile solutions to automate paper-based processes that occur 100% in the field for which an electronic system had not previously been considered. The advantages of this are that we are not only automating previously manual processes, but also collecting and storing new information and data that can be used for decision-making and further improvement of services.”
Richard McManus - CIO
“Being a hosted platform, BlinkMobile offers council the ability to quickly build mobile websites rather than having many applications that would be platform, or operating system, specific. Consequently, the Sunshine Coast Council mobile site reaches a far wider community because and device that runs a web browser can view the site. This platform has allowed us to develop all the functionality in-house, which helps us to contain costs. We also use BlinkMobile for a variety of internal applications for our field staff."
“Our public mobile site includes geo-location of all council public facilities, providing maps and directions for residents and visitors to the region. Residents can also log work requests directly with council. This includes the geo-location, and the ability to change the location if necessary. Our field staff use a similar form that interfaces directly with our asset management system. "
“When we looked at all the different in-field form design tools, BlinkMobile was far and away better than any of the alternatives. Another reason for selecting Blink was that they were local. It turned out to be a good decision because all the way through, they’ve addressed all of our issues extremely quickly”
“I see the Blink Mobility Platform as having the potential to help deliver significant savings by keeping staff out in the field and not requiring them to come back in the office to receive or complete their day’s work”
Dennis Lenton – Business Improvement Officer