“Mobile devices such as tablets, iPads and smartphones provide organisations with the opportunity to automate manual processes that extend beyond the traditional office-based processes and/or office environment. This extends the users of technology and mobile applications to staff, contractors or even customers to whom IT systems did not previously reach or apply.
“By taking this more holistic view of mobile applications, the mobile application platform from BlinkMobile enables Council to create new mobile solutions to automate paper-based processes that occur 100% in the field for which an electronic system had not previously been considered. The advantages of this are that we are not only automating previously manual processes, but also collecting and storing new information and data that can be used for decision-making and further improvement of services.”
Richard McManus - CIO